Return and Refund Policy

Our Return Policy

At doë, our aim is for you to have complete satisfaction with your purchase. If you are not satisfied with any of the items you've purchased, you have the option to return them according to our policy:

•  Items may be returned within 14 days of fulfillment and will be issued a full refund
• To qualify for a return, items must be unworn and in new condition with tags still attached. Please note that items showing signs of use, such as makeup, dander, dust or dirt, deodorant, perfume, or any other indications of wear, will not meet our return policy criteria and may be denied.
• Please state the reason for return in your email to customer care
• Clearance items are final sale

Return Process

To initiate a return, please contact our customer care team at shoppe.doe@gmail.com to obtain authorization. Once approved, you can send the item(s) back to the designated address given.

Please be aware that the customer is responsible for covering the shipping costs for the return.

What if my item is damaged or defective?

We take pride in the quality of our products and make every effort to ensure they are shipped to you in perfect condition. However, if you receive a damaged item, please contact our customer care team at shoppe.doe@gmail.com within 48 hours of receiving the item so that we can address the issue and resolve it for you.

Please note that minor color variations due to differences in computer monitor resolutions, lighting, and photography lenses do not qualify as damage.

Price Adjustments

We do not offer price adjustments for items purchased during promotional periods.